Contact Us

Home » Contact Us

Get In Touch

We're Ready When You Are

Whether you’re ready to book your first consultation or just have a few questions, our team is here to help. Fill out the form, and a Hylix Bio care coordinator will reach out soon.

Visit us

1611 Monterey Bay Ct. Granbury, TX 76048

Frequently Asked Questions

What's the fastest way to get help?

Use the contact form on this page or the email/phone number listed. For intake or account issues, our support team typically responds within one business day.

I'm having trouble with my intake form. What should I do?

Reach out to support and let them know where you got stuck. They can troubleshoot technical issues, walk you through the form, or help you complete it over the phone if needed.

Who handles billing and payment questions?

Our support team handles all billing inquiries. If you have a question about a charge, refund, or payment method, contact them using the information on this page and include your name and the email you used during intake for faster resolution.

Can I contact my provider directly through this page?

This page is for general support and non-medical questions. If you're an active patient and need to reach your provider, use the secure messaging feature within your patient portal.

Is this the right place for medical emergencies?

No. This platform is designed for non-emergency care. If you are experiencing a medical emergency or life-threatening situation, call 911 or go to your nearest emergency room immediately